Information Technology at JPL

Unified Messaging Service

Integrated Calendar & Email 

JPL IT - Unified Messaging Service

Training

This page contains presentations, videos, links and other materials used for training by the OCIO and the vendor. Select your client-specific training material from either Calendar, Mail, or Office.

Calendar

OCIO Presentations:

Beyond the Basics - The Outlook 2007 Calendar (PowerPoint)
4/14/2009 — UMS Calendar Training class
Managing Multiple Calendars with Outlook 2007 (PowerPoint)
4/3/2009 — UMS Calendar Training class
UMS Calendar Migration Briefing (PDF File)
12/15/2008 — Prepare for the UMS Calendar!
Getting Started with Calendar in Outlook 2007 (PDF File)
12/4/2008 — Get started with the new calendar system.
Conference Room Coordinators Calendar Training (PDF File)
1/12/2009 — How to configure Outlook to manage conference room schedules.

Information Guides:

Outlook 2007 Calendar brochure (PDF File)
3/31/2008 — This brochure instructs new users to create and color code appointments, create a shared calendar, as well as how to create tasks and notes.
Managing Another User's Calendar or Mail in Outlook 2007 brochure (PDF File)
1/21/2009 — This brochure instructs new users to share calendars and to grant delegate access.

Videos:

QuickTime videos may take several seconds to launch.
Getting Started With Outlook 2007 (QuickTime Movie)
1/12/2009 — 12 min 18 sec — Learn how to use Outlook 2007 for Windows, including Navigation, Customization, Calendar, Mail, Address Book, and more.
Productivity Tips for Outlook 2007 (QuickTime Movie)
1/12/2009 — 51 min 00 sec — This video primarily focuses on the Mail aspects of Outlook, but may extend to Calendar as well.
Managing Another User's Calendar and Email in UMS (QuickTime Movie)
1/12/2009 — 31 min 17 sec — Learn how to share your calendar view, set up a delegate to work on your behalf, expand permissions, and more. You may view each chapter separately by clicking the bottom right of the QuickTime movie screen.
Sharing Your Calendar (QuickTime Movie)
1/15/2009 — 2 min 50 sec — Learn how to share your calendar, as well as accept an invitation to someone else's calendar, and view multiple calendars.
Create a New Meeting (QuickTime Movie)
1/7/2009 — 2 min 43 sec — Learn how to create a meeting in Outlook.
Create a Recurring Meeting (QuickTime Movie)
12/10/2008 — 1 min 38 sec — Learn how to create a recurring meeting in Outlook.
Outlook 2003: Add a Conference Room or Resource (Group) Mailbox (QuickTime Movie)
1/28/2009 — 1 min 49 sec — Learn how to add a Conference Room or Resource (Group) mailbox in Outlook 2003.
Outlook 2003: Create a Conference Room or Resource (Group) Calendar Profile (MP4 Movie)
1/28/2009 — 8 min 16 sec — Learn how to configure a Conference Room or Resource (Group) Calendar profile in Outlook 2003.
Edit and Delete a Recurring Meeting (QuickTime Movie)
1/6/2009 — 2 min 34 sec — Learn how to edit or delete a recurring meeting in Outlook.
Overview of the Meeting Ribbon (QuickTime Movie)
4 min 17 sec — Get acquainted with the Meeting Ribbon in Outlook.
Outlook Persistent Alerts (QuickTime Movie)
1/15/2009 — 1 min 50 sec — Quick tip video on how to manage and configure your Outlook Alerts.
Create a Filter (QuickTime Movie)
1/15/2009 — 2 min 50 sec — Quick tip video on how to create a filter for meeting requests as well as updates.

On-line Demos

Using Time Zones in Outlook (external site)
Microsoft training via an external site, Brainstorm, Inc.
3 Ways to Share Your Outlook Calendar with Others (external site)
4 min 2 sec — This demo shows you three ways that Outlook 2007 offers for sharing your calendar. You can share your calendar within the organization, send a snapshot in email to people outside your company, or publish to Microsoft Office Online Web.

Books

Discover new ways to manage your mail, calendar, to-do list, and contacts. Books are available at the JPL Library’s IT Bookstore. Some titles include:

  1. Total Workday Control using Microsoft Outlook
  2. Take Back Your Life! Using Microsoft Outlook 2007
  3. The Unofficial Guide Microsoft Outlook 2007

IT Bookstore titles may be purchased with a project and task number. Stop by and browse titles in 111-104, call the Reference Desk (x4-4200), or use BEACON Express (http://beaconexpress) to place an order. Some titles are also available through the Library's NetLibrary collection at http://www.netlibrary.com/Search/BasicSearch.aspx as well as through NASA's SATERN system. Register for access at https://satern.nasa.gov

OCIO Presentations:

Basics and Beyond - Entourage 2008 Calendar (PowerPoint)
4/17/2009 — (Updated) UMS Calendar Training class
UMS Calendar Migration Briefing (PDF File)
12/15/2008 — Prepare for the UMS Calendar!
Entourage 2008 Calendar Training Course (PDF File)
8/20/2008 — Calendar overview, what's new, helpful hints, and features.
Managing Another User’s Calendar or Email in Entourage 2008 (PDF File)
1/14/2009 — Brochure on Email and Calendar Delegation in Entourage 2008
Conference Room Coordinators Training Course (Using Entourage 2008) (PDF File)
1/14/2009 — How to configure Entourage to manage conference room schedule.

Videos:

QuickTime videos may take several seconds to launch.

Entourage 2008 Calendar Basics (QuickTime Movie)
1/13/2009 — 23 min 22 sec — Theresa Armstrong covers the Basics of Entourage 2008's Calendar.
Getting Started With Entourage 2008 (QuickTime Movie)
1/12/2009 — 30 min 18 sec — Learn how to use Entourage 2008 on your Mac, including Navigation, Customization, Calendar, Email, Address Book and more.
Managing Another User's Calendar and Email in UMS (QuickTime Movie)
31 min 17 sec — Learn how to share your calendar view, set up a delegate to work on your behalf, expand permissions, and more. You may view each chapter separately by clicking the bottom right of the QuickTime movie screen.

Office for Mac Online Courses

Make the Calendar Work for You (external site)
~20 min — Become familiar with the entourage calendar. Explore different calendar views, schedule events and invite others. Learn how to add and manage tasks and flagged messages on your calendar and how to set reminders and receive event notifications.

Books

Discover new ways to manage your mail, calendar, to-do list, and contacts. Books are available at the JPL Library’s IT Bookstore. Some titles include:

  1. Office 2008 for Macintosh: the missing manual
  2. Step By Step Microsoft Office Mac 2008

IT Bookstore titles may be purchased with a project and task number. Stop by and browse titles in 111-104, call the Reference Desk (x4-4200), or use BEACON Express (http://beaconexpress) to place an order. Some titles are also available through the Library's NetLibrary collection at http://www.netlibrary.com/Search/BasicSearch.aspx as well as through NASA's SATERN system. Register for access at https://satern.nasa.gov

Mail

OCIO Presentations:

Getting Started with Email in Outlook 2007 (PDF File)
12/4/2008 — Navigate, customize, and take advantage of the new email features in Outlook 2007.

Information Guides:

Email Quick Reference Guide (Handout) (PDF File)
6/20/2008 — Getting Started with JPL Email, Feature and Icon Comparisons.

Videos:

QuickTime videos may take several seconds to launch.
Getting Started With Outlook 2007 (QuickTime Movie)
1/12/2009 — 12 min 18 sec — Learn how to use Outlook 2007 for Windows, including Navigation, Customization, Calendar, Mail, Address Book and more.
Productivity Tips for Outlook 2007 (QuickTime Movie)
1/12/2009 — 51 min — Chris Cornwell will present productivity tips for Outlook, focusing primarily on how to be productive with Mail.
Managing Another User's Calendar and Email in UMS (QuickTime Movie)
31 min 14 sec — Learn how to share your calendar view, set up a delegate to work on your behalf, expand permissions, and more.

On-line Demos

Create and Use an Email Signature (external site)
You can create and store different signatures for different circumstances, set a signature to appear by default, or add one with a quick right-click.
Automatically Reply to Messages with the Out of Office Assistant (external site)
You can set up Microsoft Office Outlook 2007 to send an automatic response to some or all of the people who send you email messages. To learn how, view this site.
More Outlook 2007 Demos (external site)
This link will direct you to the Microsoft Demo site where you can view a selection of 30 demonstrations to enhance your skills and knowledge of Outlook 2007.
Outlook Web Access (OWA) and OWA Light (external site)
This link will direct you to the Microsoft Demo site where you can view a selection of 30 demonstrations to enhance your skills and knowledge of Outlook 2007.
Client Features in Outlook Web Access (external site)
This web site describes the new and enhanced client features in Outlook Web.

Microsoft Outlook Online Training:

Microsoft has designed an extensive training site where users can learn the essentials to Outlook 2007. These courses will guide new users through the basic functionality of Outlook 2007 as well as enhance the skills of advanced Outlook users.

OCIO Presentations:

Getting Started with Entourage 2008 (PDF File)
8/21/2008 — Navigate, customize, and take advantage of Entourage and the Unified Messaging System.

Videos:

Getting Started With Entourage 2008 (QuickTime Movie)
1/12/2009 — 30 min 18 sec — Learn how to use Entourage 2008 on your Mac, including Navigation, Customization, Calendar, Email, Address Book and more.

Office for Mac Online Courses

Entourage and Exchange: Powerful Partners (external site)
~30 min — When combined with Microsoft Exchange Server, you get the ability to communicate and collaborate with everyone in your organization using Entourage. This tutorial will show you how to find people quickly in the Global Address List (GAL), check their schedules in Calendar, share or delegate work.
So That's How: Great Entourage Features (external site)
~20 min — After completing this course, you'll be able to add and remove a button from Entourage toolbars, add a picture to a contact in your address book and color-code items by category. You will also be able to create custom calendar views so that you see only certain events and find all email related to a contact.
Customize Applications by Using Accessibility Features (external site)
~20 min — This course will teach you how to utilize features such as Text to Speech, zoom, and keyboard shortcuts that provide you the flexibility to see, hear, and control Office applications in ways that work better for you.
Explore Security and Privacy for Email and Documents (external site)
~20 min — This course will help you increase productivity by teaching how to set junk email filter levels and create a safe domains list. Learn how to send secure email with digital signatures, add a password to a document, and remove personal information from Office documents.
Manage a project by using the Project Center (external site)
~30 min — With the Project Center, you can create, customize, and track a project. You can also use the Project Center to collaborate on a project with other Entourage users.

mactopia

Entourage Help and How-To (external site)
Overview, features, how-to instructions, and discussion forums.
JPL IT
Comments, concerns, or questions: AskIT@jpl.nasa.gov
Last Updated: 11/05/2009
Page URL: http://ocio.jpl.nasa.gov/ums/training.php