Information Technology at JPL

Unified Messaging Service

Integrated Calendar & Email 

JPL IT - Unified Messaging Service

Entourage Unsupported Features

The JPL UMS team is coordinating with the vendor to add these features to upcoming versions of Entourage.

  1. A meeting organizer cannot view all individuals invited to a meeting – on the Scheduling tab. Meeting organizers are unable to effectively view schedules of all attendees when the attendee list is longer than about 20.
  2. Once a meeting starts, meeting organizer cannot “view attendee status” – this link, which is accessible before the meeting starts, immediately disappears from the meeting notification in the organizer’s calendar when the meeting begins.
  3. A meeting organizer can’t designate an invitee as required or optional – rather than having everyone required. (This features works in OWA Light, but not in Entourage.)
  4. Entourage 2008 cannot synchronize tasks and notes.
  5. Entourage 2008 cannot synchronize categories.
  6. Sent Items don’t sync to the Exchange Server in a timely manner, which impacts users moving between two or more computers, or between a computer and a mobile device.
  7. An Entourage user can create local groups with Contacts but can't replicate those groups to the Exchange Server.
  8. Outlook for Windows offers users the ability to view their mail without caching it locally to the computer. Entourage currently operates in permanent "Cached Exchange Mode" only.
  9. Entourage users can’t create server-side filters.
  10. OWA-lite doesn’t provide multiple calendar views – at a minimum, users should be able to see a week view.
  11. Entourage does not allow side-by-side calendar views for those managing multiple calendars.
JPL IT
Comments, concerns, or questions: AskIT@jpl.nasa.gov
Last Updated: 11/05/2009
Page URL: http://ocio.jpl.nasa.gov/ums/entourage_unsupported.php